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FAQ

Return Policy

 

In order to receive refund:

-Item must be post-marked for return within 30 business days of receipt

-Item must be in original condition: tags attached, unworn, unwashed

-Final Sale/Clearance Items are NONREFUNDABLE. These items cannot be returned. 

-Fill out the form on this page to start return process.

-Please select Option 1 or Option 2

Option 1: Receive a refund to your original payment method for your order, minus $8.75 for the cost of the prepaid shipping label. We will email you a label within 2 to 3 business days. Return Labels are available only for domestic USA orders

-Option 2: Pay the carrier of your choice and return item(s) to:

5927 Leben Drive 

Frederick, MD 21703

Once we have received it, your refund will be issued to the credit card used for the purchase within approximately 2 to 3 business days.

We do not offer exchanges at this time.

Please place a new order if you wish to replace your order with a different size or style.

Reason for return:

Please allow 1 to 3 business daysfor a response. Thank you! 

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